If a pupil or learner tells you their period has started at school, your first response can make a lasting difference. You do not need a long speech. You need to be calm, discreet and ready to offer practical help.
What to do in the moment
Stay calm and reassure them. A simple response such as, "That's okay. We can sort out what you need," is often enough. Avoid announcing it to colleagues or classmates.
Offer immediate practical support. Help the pupil or learner find a toilet and a suitable product, such as a pad or period pants if available. Offer spare underwear or clothing if there has been a leak. Do not assume they already know how to use a product.
Protect their privacy. Speak quietly and give them time. Ask only what you need to know to help. Do not require them to explain their period in front of other pupils or learners.
Explain their options. They may want to return to class, rest briefly, see the school nurse or contact a parent or carer. Involve the appropriate member of staff in line with school procedures and the pupil's or learner's needs.
Pay attention to how they feel. Mild discomfort can happen, but severe pain, fainting, heavy bleeding or someone becoming very unwell needs prompt assessment under the school's first aid and medical procedures.
What if a pupil or learner is embarrassed or frightened?
Let them set the pace. A first period can feel surprising, especially when a pupil or learner is unprepared. Avoid statements such as "You're a woman now" or comments that imply they should feel proud, grown up or excited. A period does not change their right to be a child.
You could say: "Periods are a normal body change, and you haven't done anything wrong. We'll help you get comfortable."
Give straightforward information and let them decide how much they want to discuss. They may prefer to read something quietly later.
What about contacting home?
Follow the school's policies and consider the pupil's or learner's circumstances. Explain what you are proposing to share and why. Do not assume that every pupil or learner will feel comfortable having personal information shared widely. Where health or safeguarding concerns arise, follow the appropriate school procedures rather than promising complete confidentiality.
Prepare before it happens
Keep a small supply of products, spare clothing and a discreet method of requesting help. Ensure reception, teaching and pastoral staff know where supplies are kept and who can support a pupil or learner.
Explore more: Kids & Teens resources can be shared with pupils or learners. For staff planning and teaching, see My Body Matters, especially Module 5: Period Products and Practical Management and Module 6: Periods at School.